Payment Policy

Effective Date: January 7, 2025

At Vibebina, we aim to make your payment experience secure, seamless, and straightforward. This Payment Policy explains the accepted payment methods, payment terms, and related procedures applicable to purchases made on vibebina.com. By making a purchase, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

1.1 Credit and Debit Cards:

  • We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover.

  • Payment is processed securely via trusted third-party payment gateways.

1.2 Digital Wallets and Online Payment Systems:

  • We support popular digital wallets and payment services like PayPal, Apple Pay, and Google Pay, where available.

1.3 Bank Transfers:

  • Bank transfers may be accepted for larger orders or specific agreements. Please contact us for further instructions if needed.

1.4 Gift Cards or Store Credit:

  • Store-issued gift cards or credit can be used for purchases. Ensure sufficient balance is available before checkout.

2. Payment Security

2.1 Encryption Standards:

  • All transactions are encrypted using industry-standard SSL technology to protect your financial information.

2.2 Secure Payment Gateways:

  • Payments are processed through secure gateways that comply with PCI DSS (Payment Card Industry Data Security Standard).

2.3 Fraud Detection:

  • We employ advanced fraud detection systems to identify and prevent unauthorized transactions.

3. Payment Terms

3.1 Immediate Payment:

  • Full payment is required at the time of purchase unless otherwise stated (e.g., pre-orders or special agreements).

3.2 Payment Declines:

  • If your payment is declined, verify your payment information or contact your financial institution.

  • Orders will not be processed until payment is successfully completed.

3.3 Currency:

  • Transactions are processed in GBP unless specified otherwise. Conversion fees may apply for international payments.

4. Refunds and Chargebacks

4.1 Refund Processing:

  • Refunds are issued according to our Refund and Returns Policy.

4.2 Chargebacks:

  • Initiating a chargeback without prior communication with Vibebina may result in account restrictions. Contact us for any payment-related concerns.

5. Payment Issues and Disputes

5.1 Contacting Support:

  • For payment-related inquiries or issues, email info@vibebina.com or call 077 8262 5336.

5.2 Dispute Resolution:

  • Any disputes related to payments will be addressed as outlined in our Terms and Conditions.

6. Policy Updates

This Payment Policy may be updated periodically. Changes will be reflected on this page with a revised effective date.

Contact Information:

  • Street: 14 Balsham Road, Hartley, NE26 6JS, United Kingdom

  • Phone: 077 8262 5336

  • Email: info@vibebina.com

  • Website: vibebina.com