PAYMENT POLICY – VIBEBINA

EFFECTIVE DATE: MARCH 6, 2025

At VIBEBINA, we aim to make your shopping experience as convenient and secure as possible. This Payment Policy outlines the accepted payment methods, processing details, and important terms related to payments made through our website. By making a purchase on VIBEBINA, you agree to the terms outlined in this policy.

1. ACCEPTED PAYMENT METHODS

We accept a variety of secure payment options for your convenience:

✔ Credit/Debit Cards:

• Visa
• Mastercard
• American Express
• Discover

✔ PayPal: Secure online payment service.
✔ Apple Pay & Google Pay: Convenient mobile payment solutions.
✔ Buy Now, Pay Later Services: Subject to third-party approval and available for eligible customers.

🚨 Important: All payments are securely processed through third-party payment gateways, and VIBEBINA does not store or have access to your full payment details.

2. PAYMENT PROCESSING

✔ Payment will be processed immediately when you place an order.
✔ Orders are subject to approval and will not be processed until the payment has been successfully authorized.
✔ If payment fails or is declined, your order will not be processed.
✔ In the case of a successful payment, you will receive an order confirmation email with details of your purchase.

🚨 Important: Your order will be canceled if payment cannot be completed or if fraudulent activity is detected.

3. CURRENCY & TRANSACTION FEES

✔ All transactions are processed in GBP (British Pound).
✔ If you are an international customer, your bank or payment provider may apply a currency conversion fee or foreign transaction fee.

🚨 Important: VIBEBINA is not responsible for any additional fees incurred during the payment process, such as currency conversion fees or fees charged by your bank or payment provider.

4. ORDER CONFIRMATION & RECEIPTS

✔ After your payment has been successfully processed, you will receive an order confirmation email containing your order number and purchase details.
✔ If you do not receive a confirmation email within 24 hours, please check your spam folder or contact us at info@vibebina.com.

🚨 Important: It is your responsibility to ensure that your billing information is accurate before submitting the order to avoid payment issues.

5. SECURITY & FRAUD PROTECTION

✔ We prioritize your security by using SSL encryption to ensure the safety of your personal and payment information during transactions.
✔ VIBEBINA complies with PCI-DSS (Payment Card Industry Data Security Standards) to provide secure payment processing.
✔ Fraud prevention tools are in place to detect and prevent unauthorized transactions.

🚨 Important: In the case of suspected fraudulent activity, VIBEBINA reserves the right to cancel any transaction and issue a refund.

6. BUY NOW, PAY LATER SERVICES

✔ Eligible customers can choose to use Buy Now, Pay Later options provided by third-party services (e.g., Klarna, Afterpay).
✔ These services allow you to pay in installments, subject to approval.
✔ VIBEBINA is not responsible for the terms, conditions, or fees associated with Buy Now, Pay Later services.

🚨 Important: Late payments may incur additional fees, as specified by the third-party service provider.

7. ORDER CANCELLATIONS & REFUNDS

✔ Orders can be canceled within 12 hours of placing the order, provided that the order has not yet been processed.
✔ Refunds will be processed to the original payment method within 7-10 business days after the cancellation is confirmed.
✔ Shipping fees are non-refundable, unless the order was canceled due to an error on our part.

🚨 Important: Transaction charges are non-refundable unless the refund is due to a fault on VIBEBINA’s part.

8. PAYMENT ISSUES & FAILED TRANSACTIONS

If your payment fails or is declined, please check the following:

✔ Ensure that your credit/debit card information is entered correctly, including the card number, expiry date, and CVV.
✔ Verify that your billing address matches the one on file with your bank or payment provider.
✔ Ensure that there are no payment restrictions on your account.

🚨 Important: If payment issues persist, please contact us at info@vibebina.com for assistance.

9. TAXES & DUTIES

✔ VIBEBINA is required to collect sales tax for orders placed in regions where it is applicable. This will be included in the final price during checkout.
✔ International customers are responsible for customs duties, import taxes, and other fees imposed by their country.

🚨 Important: VIBEBINA is not responsible for any customs or tax fees applied to international shipments.

10. CHANGES TO THIS PAYMENT POLICY

VIBEBINA reserves the right to update or modify this Payment Policy at any time.
✔ Changes will be posted on this page, and your continued use of our website indicates acceptance of the updated terms.

11. CONTACT INFORMATION

For any payment-related inquiries or assistance, please contact us:

📍 Address: 14 Balsham Road, Hartley, NE26 6JS, United Kingdom
📞 Phone: 077 8262 5336
📧 Email: info@vibebina.com
🌍 Website: vibebina.com